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Delivery Information
Delivery Information
At FancyJew, we are committed to providing you with a seamless shopping experience, from the moment you place your order to the time it arrives at your doorstep. Below, you'll find all the details you need about our delivery process.
Shipping Options
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivered within 5-7 business days.
- Express Shipping: Delivered within 2-3 business days.
- Overnight Shipping: Delivered the next business day for orders placed before 12 PM.
Please note that shipping times may vary based on your location and the availability of the items.
Shipping Charges
Shipping charges are calculated at checkout based on your selected shipping method and destination. We offer free standard shipping on orders over a certain amount. For detailed information on shipping costs, please refer to our shipping rates at checkout.
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email with tracking information.
International Shipping
FancyJew is proud to offer international shipping to a wide range of countries. Delivery times and costs will vary based on the destination and selected shipping method. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Tracking Your Order
After your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the courier’s website. If you have any questions about your order's status, feel free to contact our customer service team.
Delivery Issues
If you experience any issues with your delivery, such as a delayed or missing package, please contact our customer service team as soon as possible. We will work with the courier to resolve the issue and ensure your order is delivered promptly.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not, please refer to our Returns & Exchanges policy for information on how to return or exchange an item.
Contact Us
For any questions or concerns about your delivery, our customer service team is here to help. You can reach us via email or phone, and we’ll be happy to assist you.
Thank you for shopping with FancyJew. We look forward to delivering your beautiful jewelry right to your doorstep.